askowethu.com
Privacy Policy
Draft notice
This privacy policy is a plain-language draft for AskOwethu and is not legal advice. It should be reviewed by a South African legal professional before launch.
Personal information we collect
We may collect names, phone numbers, WhatsApp contact details, locations, service requests, urgency, budget, provider information, payment references, completion confirmations, ratings, and reviews.
How we use information
We use information to understand a request, match customers with suitable providers, manage bookings, support payment protection, send booking updates, review provider applications, improve safety, and respond to support issues.
Provider information
Provider profiles may include service category, area served, business name, experience, starting price, work photos, customer reviews, and work history so customers can compare options.
Payments and references
AskOwethu may store payment references and booking records, but this landing page does not process payments. Any future payment provider will have its own privacy and security terms.
Reviews and safety
Reviews help customers choose local providers. We may use reports, reviews, and dispute information to review provider quality and decide whether a provider remains approved.
Your choices
You can ask to access, correct, or delete your personal information by contacting hello@askowethu.com. Some records may need to be kept where required for legal, fraud-prevention, dispute, or accounting reasons.
POPIA awareness
AskOwethu aims to handle personal information responsibly under South Africa's Protection of Personal Information Act. We only collect information needed to provide and improve the service.